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Comfort. Reliability. Value.
Make the most of every call. The EncorePro 300 Series, contact center headsets, are good for workers, callers, and your bottom line. Long-lasting comfort. Total reliability. Noise canceling so customers hear clearly. And exceptional value.
Get top quality audio
Give your teams and customers the quality audio you expect from Poly, with a flexible noise-canceling microphone to tune out background buzz and chatty neighbors.
Make conversations clear
Better understanding leads to better outcomes, and happier customers. That's why we use voice-optimized frequency response to make conversations clearer — and more accurate.
| Performance | |
|---|---|
| Signal-to-Noise Ratio (SNR) | 53 dB |
| Hearing protection technologies | SoundGuard DIGITAL |
| LED indicators | Yes |
| Cable colour | Black |
| Cable length | 2.19 m |
| Control type | Buttons |
| Control unit type | In-line control unit |
| Volume control | Button |
| Operating keys | Answer/end call, Mute, Volume +, Volume - |
| Product colour | Black |
| Headset type | Monaural |
| Recommended usage | Calls/Music |
| Wearing style | Head-band |
| Product type | Headset |
| Ports & interfaces | |
|---|---|
| USB connector | USB Type-C |
| USB connectivity | Yes |
| Connectivity technology | Wired |
| Headphones | |
|---|---|
| Driver unit | 5.6 mm |
| Impedance | 32 Ω |
| Ear coupling | Supraaural |
| Microphone | |
|---|---|
| Number of microphones | 1 |
| Microphone direction type | Omnidirectional |
| Microphone sensitivity | -38 dB |
| Microphone frequency | 35 - 21000 Hz |
| Microphone type | Boom |
| System requirements | |
|---|---|
| Mac operating systems supported | MacOS |
| Windows operating systems supported | Windows 10 |
| Weight & dimensions | |
|---|---|
| Weight | 70 g |
| Height | 67 mm |
| Depth | 149 mm |
| Width | 111 mm |
| Packaging data | |
|---|---|
| Package weight | 150 g |
| Package height | 177 mm |
| Package depth | 55 mm |
| Package width | 142 mm |
