Products

The Blackwire 5200 Series fits your busy workday. Easy to use, USB/ USB-C and 3.5 mm connectivity options let you work on a variety of devices. And it's so comfortable, you'll be able to wear it all day. The Blackwire 5200 Series-connect, work, seamlessly.

All-day comfort and universal connectivity
When you need to wear a headset all day, the Blackwire 5200 Series has you covered in the utmost of comfort. Ergonomically designed, it's comfortable enough to wear all day, on your longest calls. To make it easier for you to work anywhere in the office, it also gives you the freedom to plug into the compatible device of your choice: All models are available with 3.5 mm connectivity and you can choose USB or USB-C.

Outstanding audio quality for better productivity
Today’s workplace can be noisy and filled with distractions. With the Blackwire 5200 Series, you’ll be able to hear and be heard more clearly, enjoy conversation privacy and be more productive. That’s because soft, conforming ear cushions provide passive noise canceling, while a precisely tuned microphone masks nearby conversations.

A headset that works the way you do
Adjust the headset to fit the way you work. Dedicated, customizable mute settings allow you to take calls confidently, ensuring you’re always heard. Set the language for voice alerts, and you’re in even greater control of your conversation.

Wear it well
The Blackwire 5200 Series fits your busy workday. Ergonomically designed for long lasting comfort. And with the easy-to-use connectivity you can work on a variety of devices throughout the day.

Wear it well
The Blackwire 5200 Series fits your busy workday. Ergonomically designed for long lasting comfort. And with the easy-to-use connectivity you can work on a variety of devices throughout the day.

Premium corded UC headset

Stay distraction-free on both sides of the call

Enjoy exceptional audio performance in the noisiest of environments

Keep noise out and productivity up, no matter where you are working with the Blackwire 8225. Create a zone of calm so you can stay focused. Get your voice across and not the noise around.

Sound Great
Stay Focused
Make it yours

Your voice is the only thing heard and not the chaos around you

Noise canceling microphone with Acoustic Fence technology puts you in a quiet office, even if you are not.

Zone into productivity by tuning out background noise

Hybrid active noise cancelling (ANC) makes it easy to escape the noise around you. With three ANC settings you can create the best quiet zone no matter where you are.

Customize your headset with Plantronics Hub for desktop

Select language preference, feature settings and keep your device up to date with the latest firmware. And Plantronics Manager Pro gives IT teams remote management, headset inventory and usage monitoring. Stay in-the-know, and in control.

Superior Sound that Won’t Break the Bank

The Blackwire 3200 Series provides a best-in-class audio experience in a headset that’s built for enterprise needs. Even better, people want to wear it—so your investment pays off. With a sleek design and flexible microphone boom for a customizable fit, what’s not to love? Plus, it sounds as good as it looks. Enjoy the high-quality audio you expect from Poly.

Superior Audio Quality

Enjoy a truly outstanding sound experience—ideal for voice, music and multimedia. The Blackwire 3200 Series offers PC wideband, noise-canceling microphone and hi-fi stereo sound options. Dynamic EQ optimizes call quality and automatically adjusts the settings when you’re listening to multimedia.

Advanced Connectivity

Ideal for managing calls on PC, mobile phone or tablet. Combine the comfort and durability of a corded headset with greater flexibility—all at an entry-level price point. Plus, the C3215/C3225 models offer a 3.5mm connection option for wireless devices.

All-day Comfort + Portability

Relax while you talk knowing your headset is secure—lightweight metal headband offers durability plus a custom fit. Leatherette ear cushions fold flat for easy portability. It even comes with a convenient carrying case (C3215/C3225) so you can take it with you wherever you go.

Easy to Set up

Get everyone on board fast with simple deployment plus customizable settings. Plantronics Hub for desktop lets you select your language and features, and the latest firmware keeps your device up to date. Plantronics Manager Pro gives IT teams remote management, headset inventory and usage monitoring.

Built for Compatibility

All Poly USB headsets and personal speakerphones are compatible with the most popular voice platforms – we just work. Poly solutions provide excellent audio quality for both you and those on the other end of the call – no matter your platform of choice.

Blackwire 3200 Features

1. Step smartly into unified communications

Enter UC with a headset designed and priced to lead the way. Blackwire 3200 Series offers professional sound in a durable, portable and comfortable design, making them a no-compromise, budget-friendly solution for the enterprise.

Freedom to work your way
The Blackwire 3200 Series provides a quality audio experience in a headset that’s built for enterprise needs. With a sleek design and flexible microphone boom for a customizable fit, what’s not to love?

Freedom to work your way
The Blackwire 3200 Series provides a quality audio experience in a headset that’s built for enterprise needs. With a sleek design and flexible microphone boom for a customizable fit, what’s not to love?

Freedom to work your way
The Blackwire 3200 Series provides a quality audio experience in a headset that’s built for enterprise needs. With a sleek design and flexible microphone boom for a customizable fit, what’s not to love?

Freedom to work your way
The Blackwire 3200 Series provides a quality audio experience in a headset that’s built for enterprise needs. With a sleek design and flexible microphone boom for a customizable fit, what’s not to love?

Wear it well
The Blackwire 5200 Series fits your busy workday. Ergonomically designed for long lasting comfort. And with the easy-to-use connectivity you can work on a variety of devices throughout the day.

Connect easily. Work comfortably.
The Blackwire 5200 Series fits your busy workday. Easy to use, its USB/USB-C® and 3.5 mm connectivity lets you work on a variety of devices. Ergonomically designed, it’s comfortable enough to wear all day, on your longest calls. The Blackwire 5200 Series – the power to connect and work easily is here.

Another CS family headed for the bestseller list
Plantronics legendary CS family is setting a new wireless standard for desk phone communication with the CS500™ Series, which features the lightest DECT™ headset on the market, a new streamlined design and improved performance. Go mobile and multi-task up to 350 feet (100 meters) from your desk with answer, end and mute controls at your fingertips. And no matter what your preference, with three wearing choices there’s one to match your personal style. Enjoy the sleek contemporary design of the new system, premium wideband audio quality and wireless mobility, all with the same reliability for hands-free productivity that has made the CS family a best seller for nearly a decade. With the new CS500 Series we are raising the bar once again for desk phone headset systems.

Superior Call Management

- Gain mobility - multitask, hands-free up to 350 feet (100 meters)
- One-touch call answer/end, vol +/-, mute and flash controls
- Energy efficient adaptive power system optimizes for range and talk time
- Conference in up to three additional CS500 or Savi headsets for enhanced collaboration
- New headsets can subscribe to a base by simply docking the headset
- Use with Electronic Hookswitch Cable or Handset Lifter to remotely answer/end calls

Plantronics legendary CS family is setting a new wireless standard for desk phone communication with the CS500™ Series, which features the lightest DECT™ headset on the market, a new streamlined design and improved performance. Go mobile and multi-task up to 350 feet (100 meters) from your desk with answer, end and mute controls at your fingertips. And no matter what your preference, with three wearing choices there’s one to match your personal style. Enjoy the sleek contemporary design of the new system, premium wideband audio quality and wireless mobility, all with the same reliability for hands-free productivity that has made the CS family a best seller for nearly a decade. With the new CS500 Series we are raising the bar once again for desk phone headset systems.

Superior Call Management
- Gain mobility - multitask, hands-free up to 350 feet (100 meters)
- One-touch call answer/end, vol +/-, mute and flash controls
- Energy efficient adaptive power system optimizes for range and talk time
- Conference in up to three additional CS500 or Savi headsets for enhanced collaboration
- New headsets can subscribe to a base by simply docking the headset
- Use with Electronic Hookswitch Cable or Handset Lifter to remotely answer/end calls

• Agent Training CS500

Hands-free productivity
The CS540 convertible DECT™ headset provides professional performance so you can get more done — even on the move. The noise-canceling mic reduces background noise interruptions, ensuring great audio quality and easing listener fatigue.

Hands-free productivity
The CS540 convertible DECT™ headset provides professional performance so you can get more done — even on the move. The noise-canceling mic reduces background noise interruptions, ensuring great audio quality and easing listener fatigue.

Hands-free productivity
The CS540 convertible DECT™ headset provides professional performance so you can get more done — even on the move. The noise-canceling mic reduces background noise interruptions, ensuring great audio quality and easing listener fatigue.

Hands-free productivity
The CS540 convertible DECT™ headset provides professional performance so you can get more done — even on the move. The noise-canceling mic reduces background noise interruptions, ensuring great audio quality and easing listener fatigue.

Premium in all the right places.
The Plantronics EncorePro 500 headset series is an all-new generation of headsets for customer service centers and offices, designed for the future, and built on experience. Three innovative models deliver greater comfort for all-day wearing, superior noise-canceling for clearer calls, and increased reliability so conversations can continue without worry. And they’ll help you meet the OSHA / Noise at Work regulations.

Keep one ear on the customer and one on collaboration
The Plantronics EncorePro 510 is the next generation of our most popular over-the-head monaural headset. Completely re-imagined for the demands of the modern customer service center and office, the HW510 has soft ear cushions for all-day wearing comfort, metal joints that deliver durability and reliability and a flexible mic with visual and tactile positioning guides for precise positioning and clearer conversations.

Immersive focus for improved customer interactions
The Plantronics EncorePro 520 is the binaural version of the all-new HW510 design, covering both ears to provide greater focus and concentration by blocking background noise. The HW520 also has soft ear cushions for all-day wearing comfort, metal joints that deliver durability and reliability, and a flexible mic with visual and tactile positioning guides for precise positioning and clearer conversations.

Give your contact center teams all they need, with Poly EncorePro 300 Series headsets. Get high-quality audio, all-day comfort and proven durability.

High-quality audio
Flexible noise-canceling microphone boom

All-day comfort
Soft, replaceable ear cushions and lightweight design

COMFORT. RELIABILITY. VALUE.
Here’s how we found the perfect sweet spot between high quality and affordability. We took our over 40 years of designing enterprise-grade contact center headsets. We analyzed every component to see how we could create even more value. Then we created the Poly EncorePro 300 Series.

MORE CLARITY WHERE IT COUNTS
Start with high-quality audio and excellent noise canceling. Add in voice-optimized frequency response for more accurate conversations. What does that give you? More satisfied customers enjoying a superior experience on the other end of every call.

SEAMLESS IT MANAGEMENT
EncorePro 300 USB is supported by Plantronics Manager Pro, a Software-as-a-Service that is sold separately. Use Plantronics Manager Pro to manage headset inventory, monitor usage and maintain devices. With actionable insights from Plantronics Manager Pro, IT can improve business processes, employee performance and compliance.

Comfort. Reliability. Value.
Make the most of every call. The EncorePro 300 Series, contact center headsets, are good for workers, callers, and your bottom line. Long-lasting comfort. Total reliability. Noise canceling so customers hear clearly. And exceptional value.

Get top quality audio    
Give your teams and customers the quality audio you expect from Poly, with a flexible noise-canceling microphone to tune out background buzz and chatty neighbors.

Make conversations clear    
Better understanding leads to better outcomes, and happier customers. That's why we use voice-optimized frequency response to make conversations clearer — and more accurate.

Give your contact center teams all they need, with Poly EncorePro 300 Series headsets. Get high-quality audio, all-day comfort and proven durability.

High-quality audio
Flexible noise-canceling microphone boom

All-day comfort
Soft, replaceable ear cushions and lightweight design

COMFORT. RELIABILITY. VALUE.
Here’s how we found the perfect sweet spot between high quality and affordability. We took our over 40 years of designing enterprise-grade contact center headsets. We analyzed every component to see how we could create even more value. Then we created the Poly EncorePro 300 Series.

MORE CLARITY WHERE IT COUNTS
Start with high-quality audio and excellent noise canceling. Add in voice-optimized frequency response for more accurate conversations. What does that give you? More satisfied customers enjoying a superior experience on the other end of every call.

SEAMLESS IT MANAGEMENT
EncorePro 300 USB is supported by Plantronics Manager Pro, a Software-as-a-Service that is sold separately. Use Plantronics Manager Pro to manage headset inventory, monitor usage and maintain devices. With actionable insights from Plantronics Manager Pro, IT can improve business processes, employee performance and compliance.